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Learner Reviews & Feedback for Operations and Process Management by Illinois Tech
201 ratings
About the Course
The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity.
Top reviews
AA
Aug 3, 2025
Excellent course, covered all the main areas thoroughly. Well structured, flows well across the piece. Enjoyable and recommended.
SA
Sep 1, 2024
It was such a thorough course giving so much of insights on different angles of leading a business. A must for every operations manager to attend.
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51 - 52 of 52 Reviews for Operations and Process Management
By Mark B
•Jan 30, 2026
There was effectively no IT support,, it took me over 25 hrs to get access. The questions can be vague. Eight hours to redo a test is ridiculous. They want verification with a license and facial recognition (didn't realize we were in police state). In an advertising video for another class, it gets the story of David and Goliath wrong (pick up a bible)
By Sobhish t
•Oct 30, 2024
I didn't find this course very engaging.