Professional Skills: Managing Up

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Professional Skills: Managing Up

This course is part of Professional Skills: Feedback and Coaching Specialization

Instructor: Tyler Galarneau

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Build effective coalitions with coworkers to amplify feedback and support.
Cultivate a growth mindset within your team and encourage receptiveness to feedback.
Develop strategies to foster genuine liking and strengthen professional bonds.

Details to know

Shareable certificate

Add to your LinkedIn profile

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Build your subject-matter expertise

This course is part of the Professional Skills: Feedback and Coaching Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Empower your voice in the workplace. This course helps professionals deliver clear, constructive feedback to leadership while fostering stronger, more effective workplace relationships.

Communication shouldn't just flow downward. Managing Up, taught by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, equips you with tools to build trust, navigate hierarchy, and deliver respectful feedback to your supervisors. Learn to promote your accomplishments through collaboration, strengthen your credibility, and encourage leadership growth through upward feedback. Whether you're seeking greater influence or improving workplace culture, this course provides a clear roadmap for becoming a proactive communicator in any organization.

In this module, you will explore the fundamental principles of building effective coalitions within the workplace. You will learn how to identify common causes and leverage resources to foster strong alliances with your coworkers. This module will equip you with practical strategies to amplify feedback to supervisors and create a more supportive and collaborative work environment.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Building a coalition 10 minutes

7 plugins Total 45 minutes

Building a coalition: Causes and resources 5 minutes
Building a coalition: Building coworker coalitions 4 minutes
Practice the solution: Building relationships with coworkers 10 minutes
Job aid: Building a coalition of coworkers 3 minutes
Reflect on the solution: Building coworker coalitions 10 minutes
Coalitions amplify feedback to supervisors: Key takeaways 3 minutes
Apply the solution: Building a coalition 10 minutes

This module focuses on cultivating a growth mindset within your professional relationships. You will discover how to spread a growth mindset among your colleagues and practice giving feedback in a way that encourages development. By the end of this module, you will understand the importance of receptiveness to feedback for personal and professional growth, and be able to apply these principles to foster stronger, more growth-oriented bonds.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Building bonds rooted in growth 10 minutes

7 plugins Total 45 minutes

Building bonds rooted in growth: Causes and resources 5 minutes
Building bonds rooted in growth: Spreading growth mindsets 4 minutes
Practice the solution: Giving feedback in a growth mindset context 10 minutes
Job aid: Spreading a growth mindset in the workplace 3 minutes
Reflect on the solution: Spreading growth mindsets 10 minutes
Receptiveness to feedback is necessary for growth: Key takeaways 3 minutes
Apply the solution: A growth mindset 10 minutes

In this module, you will learn the art of cultivating genuine liking in the workplace to strengthen your professional bonds. You will explore the factors that contribute to liking and discover how to reinforce these connections authentically. This module will provide you with practical exercises to cultivate liking and understand its role in encouraging effective 'managing up.' You will also reflect on the importance of authenticity in building these relationships.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Cultivating liking 10 minutes

7 plugins Total 45 minutes

Cultivating liking: Causes and resources 5 minutes
Cultivating liking: Reinforcing your bonds with liking 4 minutes
Practice the solution: Cultivate liking in your workplace 10 minutes
Job aid: Cultivate liking to encourage managing up 3 minutes
Reflect on the solution: Cultivate liking 10 minutes
Liking needs authenticity: Key takeaways 3 minutes
Apply the solution: Cultivate liking 10 minutes

This module marks the culmination of your learning journey in 'Managing Up: Building Coalitions, Growth Mindsets, and Liking.' You can also complete a course survey and acknowledge your successful completion of the program.

What's included

1 reading1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Tyler Galarneau

Arizona State University

6 Courses 1,384 learners

Offered by

Arizona State University

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.