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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,978 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

JW

Apr 15, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

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426 - 450 of 1,184 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Suny K S

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Jun 29, 2025

Good Course by Coursera and Google

By Tiên H

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Apr 15, 2025

It's good for me to enhance skills

By Joelsia M

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Aug 6, 2024

excellent course, I just loved it.

By Ngo Q

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Aug 1, 2024

I hope I can learn more knowledge

By Syed A A

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Sep 25, 2023

This course is incredibly awesome.

By NITHIYA S

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May 21, 2023

nice and it is very understandable

By IVY Y

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Jan 15, 2023

A great course I completed so far.

By Shirley H

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Oct 7, 2022

I learnt a lot form this course !

By MARCUS V M D S

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Sep 15, 2025

muito bom, me ensinou muita coisa

By Sara G A

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Jun 26, 2025

O curso é muito bom e informativo

By Ammar K

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Jun 16, 2025

the best digital marketing course

By Maria S

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Jun 28, 2024

AMAZING COURSE, GOT TO LEARN ALOT

By Tanny T

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Jun 17, 2024

Great Work.. I really love that..

By Adam J

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Oct 27, 2023

Exceptional teaching and content!

By CHALLA N

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Aug 23, 2023

Very well designed and explained.

By Saranya B

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May 16, 2023

nice experience to gain knowledge

By Damaris G

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Aug 1, 2022

Excellent course. I learned a lot

By Bunmi P

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Nov 26, 2025

So very detailed and simplified,

By RAQUEL S D S S

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Sep 17, 2025

Muito bom, aprendi varias coisas

By Daniela S

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May 25, 2025

Buen programa para principiantes

By Firdausi A

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Feb 11, 2025

The quiz wasnt too hard to solve

By Justo R

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Oct 30, 2024

very useful for future jobs!!!!!

By Lex

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Apr 2, 2024

Basic, but helpful for revision.

By Shofi A U

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Nov 6, 2023

Like it, however very intensive.

By Blerant T

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May 15, 2023

Very well structured and helpful