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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,814 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

SK

May 31, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

BP

May 6, 2021

The UX Program was created for professionals in any field to become professional User Experience Designers even if they have no previous experience in Design. This is fantastic. Thank you so much!

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1401 - 1425 of 2,974 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By AiQ

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Oct 23, 2023

give clear concept or proper guide

By Niel M

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Mar 27, 2023

Well-structured course. Great job!

By Muhammad M

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Nov 29, 2022

This course is the best for newbie

By Mirza A Q

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Sep 27, 2022

Thanks Google and Coursera Teams!

By Ijeoma “ O

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Jul 16, 2022

I'm glad i took part in this skill

By Ângela P

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Jul 12, 2022

Very good to understand everything

By Suttida S (

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Jun 19, 2022

great course! easy to unjderstand.

By Amrita S

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Feb 4, 2022

Perfect place to upgrade my skills

By Rigoberto O M

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Dec 27, 2021

Huge oportunity, not to be missed.

By Lai

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Oct 17, 2021

It's was a realy great experience!

By Thao C

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Oct 3, 2021

I've learnt so much! Thanks a lot!

By MD N H

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Jun 17, 2021

Great Mentor. Enjoyed this course.

By nuwan c p

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Apr 14, 2021

That was a very interesting course

By Richard A

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Mar 20, 2021

Lots of hard work but all worth it

By Ritika T

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Jun 19, 2025

i love this course learnt so much

By Rodrygo C

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Apr 3, 2025

Super extenso y bastante completo

By Muneeb S

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Nov 16, 2023

Very Good and informative course.

By Mohammad S

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Apr 27, 2023

perfect course for upgrade skills

By Tahir M K

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Mar 27, 2023

Very good and informative.

Thanks.

By Mira A

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Mar 25, 2023

this course is sooo amazing fr <3

By Salma M

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Mar 10, 2023

awesome course, super interesting

By amulya n

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Feb 23, 2023

Great Course !

So, knowledgeable.

By Ollie M

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Feb 22, 2023

Excellent course. Great teaching.

By Akindele A

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Dec 27, 2022

The course instructor is terrific

By omovrah E

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Dec 21, 2022

very insightful and i learnt alot