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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
162,236 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

May 13, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

GP

Feb 25, 2023

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

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9126 - 9150 of 10,000 Reviews for Technical Support Fundamentals

By Kamal E

Feb 16, 2020

nothing more to add this course will help any beginners to learn about it and it is so prefect

By Shantanu G

Feb 16, 2020

In the Google IT Support course, I learned a lot. Thank you all my instructor for being there.

By Austin L

Jan 15, 2020

pretty easy to understand. really builds the foundation, starting from the most basic of steps

By Ivan S L

Dec 2, 2019

Um curso muito bom. Aprendi bastante. Curso didático e que oferece uma excelente aprendizagem.

By Ihm R

Oct 7, 2019

While some parts required some working through in the labs I do feel like I learned something.

By Vincent M

Sep 17, 2019

I love the course but I really need to be able to use Virtual Machine in order to do the work.

By Michael R

Aug 12, 2019

Awesome. i have learned alot so far about technology and cant wait to continue in this course.

By Benjamin S

Aug 11, 2019

Awesome introduction! Thanks to all the Google employees that have made this course possible!

By Jacob S

Dec 6, 2018

Very fun and engaging! Learned a lot of new stuff and look forward to the rest of the courses.

By Živa Š

May 28, 2018

This course is perfect for begginers. Even for those who have no prior knowledge of computers.

By Edwin R P

Mar 30, 2018

Basics excellently presented. Vital knowledge for the tech geek or prospective new IT person.

By Alon C

Mar 26, 2018

That was Awesome I learned the History of computers and how they work, I already feel smarter!

By TK W

Mar 14, 2018

Great introduction to the certificate. I'm excited to see where the curriculum goes from here.

By Jorge R

Mar 5, 2018

This is a great overview of the roll of IT Support, clear and concise.

Keep up the good work!!!

By Zachary H

Feb 20, 2018

Very good introductory course for anyone wanting to invest time in the world of computer tech.

By Boyi M A

Feb 15, 2018

I highly recommend this course for anyone looking for an entry point into IT. Good job Google.

By DEN W

Feb 10, 2018

Great course, I would recommend take this course as you move along to be Google IT specialist.

By Sk R B M

Feb 3, 2018

Excellent course for beginners, i will definitely recommend for beginners to take this course.

By Luis D O

Oct 29, 2025

muy practico y si tienes conocimientos ya, sirve de repaso y algunos tips que te sorprenderán

By José R D M M

May 28, 2025

Muy buen curso para recoger los principios fundamentales del servicio técnico de ordenadores.

By ABDIHAKIM a

Jan 28, 2024

I have learnt alot, from zero to able understand how computer works and executes its programs

By S B

Jan 10, 2024

I love this course. I learned so many new things about computer hardware and software. Thanks

By Ifeanyichukwu C

Nov 28, 2023

This course was an eye opener and knowledge enriching platform for my technical skill growth.

By Samuel D

Oct 31, 2023

the course is so resourceful, with lots of real-life scenarios. Thank you google and Coursera

By Dai M

Aug 31, 2023

Im happy to have found the fundamental course very easy to follow. Im ready for the next ones