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University of Pennsylvania

Managing Social and Human Capital

People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.

Status: Organizational Effectiveness
Status: Team Performance Management
BeginnerCourse9 hours

Featured reviews

AA

5.0Reviewed May 26, 2018

The case studies in the course are exemplary. For an MBA student to understand the decision making process at the highest level and to gain right decision making approach this course is a must .

CC

5.0Reviewed Aug 1, 2020

Outstanding presentations with valuable insights into the complexity of humans and organizations. Excellent ideas on how to work and lead with wisdom and character.

DE

4.0Reviewed May 16, 2017

Could have been more challenging, but overall a worthwhile course. Introduces a great range of ideas with real world case studies. Easy to understand and well presented.

AM

5.0Reviewed Oct 15, 2017

This course is very simply presented and easy to follow, whilst at the same time giving great insights into organisations, people behaviour and what motivates them. Highly recommended.

GM

4.0Reviewed Sep 6, 2020

I really enjoyed learning the course. i wanna thank the instructors for the hard work they've done , to help me achieve more knowledge and skills based on managing social and human capital.

TV

4.0Reviewed Jun 4, 2020

In general a good course with useful content, but lack of good examples and relatively short content compared to other courses of their business foundation specification.

RP

5.0Reviewed Nov 24, 2017

The introduction may seem a little slow, but you swiftly take us deep into the real life of managing people and the trip is a great big 8. Thank you professors for your amazing insights !!

CG

5.0Reviewed Mar 1, 2018

Very Informative and Helpful course and most important is the way the course is presented and live examples given make it very important and straightforward to understand.

GG

5.0Reviewed May 25, 2020

A lot more in depth than I expected which was great ! Also hearing real world examples from the most recognised companies in the world gives it some real substance !

KK

4.0Reviewed Jan 15, 2018

Very good quality content with a lot of real-life examples. Although I have seeked more evidence-based ideas to take away. I mean moe theory that could be jused in real life

NT

5.0Reviewed Sep 27, 2017

Top course! I genuinely enjoyed this course. Both lecturers, but especially Mike Useem, are very good speakers, which bring across their expertise and enthusiasm for the topic. Well done!

LS

4.0Reviewed Jun 22, 2021

All the information is provided to then apply on the quizzes. This course was the most organzied course in the business foundations specialization. Great professors and course!

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