Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Network Security, Encryption, OSI Models, IT Security Architecture, Network Performance Management, Network Architecture, Computer Networking, Network Monitoring, TCP/IP, Remote Access Systems, Network Infrastructure, Network Troubleshooting, Network Protocols, Infrastructure Security, Wireless Networks, Virtual Private Networks (VPN), Endpoint Security, Cloud Security, Routing Protocols, Software-Defined Networking

Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, API Design, Software Development, Back-End Web Development, Database Design, Automation

Skills you'll gain: Negotiation, Contract Negotiation, Influencing, Communication, Relationship Building, Persuasive Communication, Interpersonal Communications, Rapport Building, Verbal Communication Skills, Collaboration, Personal Attributes, Active Listening, Goal Setting, Overcoming Obstacles

Skills you'll gain: Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Applied Machine Learning, Solution Design, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Decision Tree Learning, Deep Learning, Time Series Analysis and Forecasting

Skills you'll gain: Building Information Modeling, Sustainable Development, Sustainable Technologies, Sustainable Architecture, Stakeholder Engagement, Sustainable Design, Building Design, Electrical Power, Sustainable Engineering, Environmental Engineering, Climate Change Adaptation, Materials science, Climate Change Mitigation, Emerging Technologies, Cross-Functional Collaboration

Skills you'll gain: Video Editing, Videography, Post-Production, Storyboarding, Photo/Video Production and Technology, Video Production, Storytelling, Proposal Writing, Target Audience, Presentations, Sales Presentations, Business Writing, Writing and Editing, Promotional Strategies, Marketing, Concision, Editing, Creativity, Writing

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design, Interactive Design, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Usability, User Interface (UI) Design, UI Components, Browser Compatibility, Web Development

Skills you'll gain: Employee Performance Management, Performance Management, Constructive Feedback, Performance Review, People Management, Goal Setting, Team Management, Performance Metric, Expectation Management, Coaching, Employee Engagement, Collaboration, Accountability, Communication Strategies

Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Statistical Methods, Quantitative Research, Probability & Statistics, Research Design, Statistical Software

Skills you'll gain: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices

Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability