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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,750 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

GT

Jun 9, 2020

excellent professor to start with. His lectures, the interviews he provided, his assignments were so on point - i am done knowing that i got so much more than just reading a book about this topic.

EH

Jun 15, 2020

I recommend this for anyone interested in branding, professor Tavassoli's approach is eye-opening, he has a gift for delivering that makes it very pleasant to participate in this 5 week course.

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1151 - 1175 of 2,771 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Parishi M

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Feb 4, 2020

This was insightful and will actually be applicable in real life unlike theories that can't be applied

By Ma A R

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Jan 3, 2023

Very informative and helpful. The samples and activities are really interesting and well-articulated.

By Hilario P V

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Oct 20, 2022

Excelente exposicion por parte del profesor, aprendí mucho, compraré los libros que hace referencia.

By Kimberly R

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Jul 10, 2022

Solid course that is not skin deep and sit is supporated by real examples and pratical applications.

By Sherwin A B

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Apr 5, 2022

Mr. Nader Tavasolli is a great professor. Thank you for this wonderful and very informative course.

By DEWA A A M A

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Dec 23, 2020

Thanks to everything I have learn here, of course i will back again and review the course when i need

By MD. M H

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Jul 10, 2020

Loved it, for me this course is an eye opener.

Recommended for those who want to know how brand works.

By Sachi K

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Jul 6, 2020

I enjoyed this course a lot. The peer reviews kept my learning in check as well! It was really great.

By Aditya P

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May 5, 2020

Along with the informative content, I loved the examples and interviews which were used in this MOOC.

By Sippawut P

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Apr 27, 2020

Highly recommend this course to people, seeking for strengthening marketing and managerial knowledge.

By Consuelo O R

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Aug 17, 2019

Excelente curso!!! Su enfoque enriquece y amplía la visión de La Marca.

Muchas gracias Nader Tavassoli

By Michelle O

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Nov 22, 2018

It was a great video for anyone that wants to understand how brands work and how powerful they can be

By Paulina J

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Feb 19, 2022

Very well organised course. I've learnt very interesting and useful things. Definetely recommended !

By carrie c

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May 12, 2020

Superb. Learn Plenty of New Skills. Easy to understand. Relevant to the Current Business Environment

By Nikita S

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Apr 19, 2020

Great insights on designing a brand's strategy, defining all the crucial elements and aligning them.

By Carmen H

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Mar 25, 2020

This course is really match my career and current task. thank for all concept to enlighten me a lot.

By Ömer F Ü

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Aug 27, 2019

I really learn many things about branding. Also, Course Instructor is so quete, sweet and old hand.

By Muzna S

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Dec 27, 2018

Amazing Professor, learnt a lot of new things, with such a different perspective. Thank you Coursera

By aya E G

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Dec 18, 2024

I highly suggest this course if you want to learn more in depth about marketing, specially branding

By BEE L Y

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Jul 30, 2022

The course is well organised and very informative. I have enjoyed the interview sessions very much.

By Helena D

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Mar 1, 2021

Briliant course! Recomended! It's been a great piece of experience and practically-based knowledge.

By Ines L B

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Feb 23, 2021

It was a great course with very concrete content and great advice ! Bravo and thank you very much !

By jenny c

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Sep 20, 2020

Very informative. Course content is clear and engaging. Thank you Nader Tavassoli and the LBS team.

By Maneeshi P

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Aug 1, 2020

Very good course... I learned a lot and I can use that knowledge to develop mu own brand so easily.

By Viddit H

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May 29, 2020

The course is great and the way Nader Tavassoli has explained things with examples is just amazing.