This is the third course in the Google People Management Essentials specialization. This course dives into the heart of great management: developing your people. Drawing from Google's research on the behaviors of their best managers, learners will build critical skills around coaching and giving feedback. You will learn and practice effective coaching techniques and apply powerful feedback frameworks like the Situation-Behavior-Impact (SBI) model. Learners will also explore strategies for conducting meaningful performance reviews and navigating difficult conversations.



Support Individual Growth and Development
This course is part of Google People Management Essentials Specialization

Instructor: Google Career Certificates
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Skills you'll gain
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Add to your LinkedIn profile
October 2025
3 assignments
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There are 3 modules in this course
Ready to build a self-reliant team that's eager to tackle any challenge? You'll practice coaching techniques to unlock higher performance. Ask powerful questions that help foster critical thinking, build confidence, and drive higher performance.
What's included
5 videos1 reading
What if you could shape feedback into a catalyst for growth? You'll apply the Situation-Behavior-Impact (SBI)™ model to deliver feedback with confidence. Make feedback a positive and effective tool in your management kit.
What's included
1 video2 readings1 assignment
Don’t just evaluate performance—inspire it. You'll gain tools to transform performance reviews into productive, two-way conversations that build trust. Help every team member chart their path to success.
What's included
5 videos2 readings2 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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