IBM
IBM Business Analyst with Excel, SQL & Cognos Analytics Professional Certificate
IBM

IBM Business Analyst with Excel, SQL & Cognos Analytics Professional Certificate

Get job-ready as a Business Analyst. Build the essential skills, technical expertise, and hands-on experience with key business analysis tools

IBM Skills Network Team
Daniel C. Yeomans
Shubhra Das

Instructors: IBM Skills Network Team

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(578 reviews)

Beginner level

Recommended experience

3 months at 5 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(578 reviews)

Beginner level

Recommended experience

3 months at 5 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

July 2025

90 practice exercises

Professional Certificate - 8 course series

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Skills you'll gain

Business Analysis, Digital Transformation, Gap Analysis, Change Management, Business Process Modeling, Requirements Analysis, Project Management, Stakeholder Communications, Technology Strategies, Analysis, Stakeholder Management, Microsoft Excel, Business Analytics, Business Requirements, Requirements Elicitation, and Systems Analysis

What you'll learn

  • Display working knowledge of Excel for Data Analysis.

  • Perform basic spreadsheet tasks including navigation, data entry, and using formulas.

  • Employ data quality techniques to import and clean data in Excel.

  • Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.

Skills you'll gain

Microsoft Excel, Data Manipulation, Data Quality, Excel Formulas, Pivot Tables And Charts, Data Cleansing, Data Import/Export, Google Sheets, Data Wrangling, Data Integrity, Information Privacy, Data Science, Data Analysis, and Spreadsheet Software

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Pivot Tables And Charts, Microsoft Excel, Data Visualization, IBM Cognos Analytics, Tree Maps, Dashboard, Histogram, Data Analysis, Data Storytelling, Data Visualization Software, and Scatter Plots

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Business Analysis, User Story, Business Process Modeling, Requirements Management, Stakeholder Analysis, Agile Methodology, Process Improvement, Data Modeling, Requirements Analysis, Process Analysis, Gap Analysis, Business Process, and Process Optimization

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Stakeholder Engagement, Risk Management, Project Management, Communication Strategies, Communication, Stakeholder Analysis, Stakeholder Management, Requirements Analysis, Project Coordination, Plan Execution, Stakeholder Communications, Business Analysis, and Project Planning

What you'll learn

  • The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process

  • The nine domains of the IIBA-ECBA test and the percentage of questions from each domain

  • Practice questions and mock exams, simulating the real ECBA test environment

  • Additional study sources and testing tips

Skills you'll gain

Stakeholder Engagement, Requirements Management, Business Requirements, Ethical Standards And Conduct, Needs Assessment, Business Process, and Business Analysis

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Skills you'll gain

Stakeholder Analysis, Business Process Modeling, Stakeholder Engagement, Work Breakdown Structure, Scope Management, Risk Mitigation, Business Requirements, Risk Analysis, Project Scoping, Business Analysis, Risk Management, Requirements Analysis, Requirements Elicitation, Process Optimization, Data Analysis Software, Project Management, Stakeholder Management, Process Flow Diagrams, Presentations, and Looker (Software)

What you'll learn

  • Apply generative AI tools and techniques to automate and enhance key business analysis activities.

  • Integrate generative AI capabilities with common business analysis tools such as Excel, documentation platforms, and visualization software.

  • Develop customized prompt strategies for specific business analysis use cases to achieve consistent, high-quality AI outputs.

  • Address practical implementation challenges, including data privacy, maintaining appropriate oversight, and managing organizational change AI.

Skills you'll gain

Business Analysis, Generative AI, Stakeholder Communications, Requirements Elicitation, Business Requirements, Business Process Automation, Data-Driven Decision-Making, Workflow Management, Data Analysis, Data Presentation, Artificial Intelligence, Prompt Engineering, Requirements Analysis, Responsible AI, and Process Optimization

Earn a career certificate

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Instructors

IBM Skills Network Team
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Daniel C. Yeomans
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Shubhra Das
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Filipe Martins
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Rav Ahuja
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Sandip Saha Joy
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Offered by

IBM
SkillUp

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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)