This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative.
Develop with Dell: IT Sales Specialization
Develop with Dell: IT Sales Specialization
Launch Your Career In IT Sales. Gain the skills you need to become an IT seller.
Instructor: Develop with Dell
Included with 
Get in-depth knowledge of a subject
(27 reviews)
Beginner level
Recommended experience
1 month at 6 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(27 reviews)
Beginner level
Recommended experience
1 month at 6 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Identify basics of the sales process and the core skills you need as a seller.
Explore strategies for building rapport and discovering your customer's needs.
Discover keys for closing a sale.
Overview
Skills you'll gain
- Sales Strategy
- Customer Insights
- Value Propositions
- Inside Sales
- Selling Techniques
- Sales Process
- Customer Analysis
- Data Centers
- Closing (Sales)
- Customer Relationship Building
- Sales
- Technical Sales
- Outside Sales
- Business Communication
- Sales Presentation
- Overcoming Objections
- Digital Transformation
- Active Listening
- Prospecting and Qualification
- Interviewing Skills
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
23 practice exercises
Specialization - 3 course series
What you'll learn
Describe the sequence and significance of each stage of the sales process.
Demonstrate effective strategies for qualifying opportunities.
Skills you'll gain
Active Listening, Business Communication, Sales Process, Technical Sales, Interviewing Skills, Customer Analysis, Sales, Prospecting and Qualification, Outside Sales, and Inside Sales
What you'll learn
Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner.
Apply probing and drill-down questioning to uncover further important customer information.
Skills you'll gain
Digital Transformation, Data Centers, Customer Relationship Building, Sales Presentation, Computer Hardware, Inside Sales, Interviewing Skills, Sales, Communication, Solution Selling, Data Storage Technologies, Outside Sales, Software As A Service, Customer Insights, and Technical Sales
What you'll learn
Evaluate the relationship between value propositions and buyer motivations.
Build and deliver a value proposition as a way to secure customer commitment.
Skills you'll gain
Overcoming Objections, Closing (Sales), Selling Techniques, Sales Presentation, Value Propositions, Sales Process, Customer Service, Outside Sales, Sales, Business Communication, Sales Strategy, Technical Sales, and Inside Sales
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
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Frequently asked questions
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)