IBM
People & Soft Skills: Essential for Professional Success Specialization
IBM

People & Soft Skills: Essential for Professional Success Specialization

Develop key power skills to boost your work life. Master powerful people and soft skills for achieving professional success.

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Get in-depth knowledge of a subject
4.6

(1,361 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.6

(1,361 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Create and deliver presentations that will leave a lasting impact on your audience 

  • Communicate with your peers in a way that builds your personal reputation and increases your eminence

  • Demonstrate active listening skills and questioning styles to explore issues, enhance understanding, and resolve problems

  • Complete work in an agile and effective manner that will ensure satisfaction and contribute to your career growth

Details to know

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Taught in English
35 practice exercises

See how employees at top companies are mastering in-demand skills

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Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from IBM

Specialization - 6 course series

What you'll learn

  • Apply collaborative behaviors to help your team develop through the four stages of team development. 

  • Utilize different methods of collaboration to improve teamwork and cooperation in your workplace.

  • Recognize the barriers to collaborating effectively and identify specific behaviors that enhance or damage collaboration.

  • Identify techniques to effectively lead or participate in virtual team meetings.

Skills you'll gain

Collaboration, Communication, Team Building, Critical Thinking, Team Management, Virtual Teams, Cross-Functional Collaboration, Leadership, Cultural Diversity, and Teamwork

What you'll learn

  • Create presentations that will leave a lasting impact on your audience

  • Present and deliver with confidence to engage your audience

  • Use techniques like storytelling, props, and discussion to enhance your presentations

  • Manage nerves effectively; Plan for and deal with unexpected problems that may arise

Skills you'll gain

Public Speaking, Verbal Communication Skills, Presentations, Communication, Goal Setting, Microsoft PowerPoint, Composure, Target Audience, Non-Verbal Communication, Storytelling, and Persuasive Communication

What you'll learn

  • Deliver high quality work that solves a problem and reduces effort for the person or group requesting it

  • Apply the quality work process to all requests through clear communication and focus on clients

  • Take ownership of your assignments and apply the five-step method that will help you deliver quality work

  • Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues

Skills you'll gain

Problem Solving, Time Management, Continuous Improvement Process, Agile Methodology, Detail Oriented, Communication Planning, Professionalism, Accountability, Workflow Management, Business Research, Reliability, Quality Management, Communication, Adaptability, Ability To Meet Deadlines, Client Services, and Professional Development

What you'll learn

  • Utilize critical and creative thinking to solve issues.

  • Describe the 5-step process of effectively solving problems.

  • Analyze a problem and identify the root cause.

  • Explore possible solutions and employ the problem solving process.

Skills you'll gain

Problem Solving, Creative Thinking, Critical Thinking, Root Cause Analysis, Critical Thinking and Problem Solving, Decision Making, Personal Development, Professional Development, Creative Problem-Solving, and Analysis

What you'll learn

  • Identify and analyze different communication styles and understand their strengths and weaknesses

  • Demonstrate active listening skills and questioning styles to explore issues and enhance understanding

  • Identify conflict response styles; approach and effectively mediate workplace conflicts

  • Determine ways to build and maintain trust and increase your influence and eminence in the workplace

Skills you'll gain

Constructive Feedback, Active Listening, Professional Development, Business Communication, Conflict Management, Collaboration, Interpersonal Communications, Relationship Building, Assertiveness, Communication, People Management, Emotional Intelligence, Social Skills, Influencing, Trustworthiness, and Empathy

What you'll learn

Skills you'll gain

Teamwork, Problem Solving, Communication, Agile Project Management, Interpersonal Communications, Critical Thinking and Problem Solving, Public Speaking, Collaboration, Professional Development, Presentations, and Social Skills

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

IBM Skills Network Team
84 Courses1,569,948 learners

Offered by

IBM

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